• Hyundai

West Broad Hyundai

8903 West Broad Street
Henrico, VA 23294

  • Sales: 877-934-1838
  • Service: 877-900-2729
  • Parts: 888-295-8752

1/2 mile west of Parham Rd

Reviews From Our Customers

Welcome to our customer feedback page!  All the reviews on this page are the reviews from some of our service and sales customers whom visited us and for whom we have an email address.  This is a service provided to us from DriverSide, a third party review company.  You can also find additional reviews on Google and our Facebook page!

Danny Fisher, General Manager
 West Broad Hyundai

Posted by: Joseph W October 25, 2014

I love the service experience at West Broad Hyundai. My day job is customer experience design and I do have a few recommendations that may improve the already great experience Hyundai owners receive at the dealership for service appointments. * Complimentary car wash & interior vacuuming * A designated "Business Lounge" with lots of places to plug in for power that is not directly next to the TV viewing area (it's hard to take a work call in the waiting area with the TV on) I have more ideas around the Hyundai customer service experience that I would like to share. Please have someone contact me at jfwiertel@gmail.com Thank you, Joe Wiertel
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Posted by: Christopher M October 24, 2014

Great job as normal!
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Posted by: Belinda B October 24, 2014

I recently had my oil changed. I waited for my vehicle to be serviced the work was done very quickly.
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Posted by: Eric W October 24, 2014

Stop sending me these surveys...IF THERE IS A PROBLEM I WILL TELL YOU
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Posted by: Gerhard K October 24, 2014

Very satisfied with quick service. ( side mirror replaced )
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Posted by: Richard T October 24, 2014

Everything worked smoothly from check in to check out.
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Posted by: Pamela B October 24, 2014

Excellent service!
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Posted by: Kasi M October 24, 2014

Maintenance requests were taken care off professionally.
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Posted by: Bonnie T October 24, 2014

Extremely pleased with service and car. Salesman knowledgeable and courteous. No complaints or recommendations. Very pleased with everything.
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Posted by: Belinda A October 24, 2014

They are always prompt and courteous when I have a problem or need. Always willing to make sure I am taken care of quickly.
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