Great. Friendly professional atmosphere. Car was ready early!

everything was done quickly and i did not have to wait long.

My service was pretty good, but not perfect. I had to wait for over an hour and a half for what I thought should have been a simple state inspection and even when my car was ready, I was never told what took so long. However, after looking at my receipt, I saw they had replaced a part due to a recall - however, I didn't know about the recall yet because I didn't get the recall notice in the mail until later that week after I had already taken my car in to the dealership. I appreciate that they went ahead and replaced the part without me requesting it, but I wish I had gotten an explanation for why it was taking so long as I had no idea why it was taking so long and needed to get to work (though I think they thought I knew about the part needing replaced - I just didn't). Just a little more communication from them would have made this experience better.

All OK.

Couldn't have been happier with the service and the treatment. No hassles.

Safety recall service was handled very well: appointment on the first date (and time) I suggested, friendly reception, excellent waiting room, service completed in a little less than an hour, thus less than suggested in the recall notice. The only thing I had noticed in the past year, or so, related to the stop lamp switch was occasional illumination of the "ESC" indicator in the instrument cluster. The service person suggested the recall service would take care of that. However, on the trip home, that indicator was again illuminated. I hope I can safely ignore that.

West Broad Hyundai customer service was great, I was not forced into making a deal that I was not interested in, overall it was a great experience.

West Broad Hyundai was prompt and courteous in scheduling and repairing the required maintenance. They fully explained the problem beforehand and completed the repair on schedule. They were very professional in their service.

The XM antenna was defective and was replaced. the Dealership had to order a new one. The new antenna was replaced timely and XM was reconnected when I left with the car. Excellent job, timely done. Guy (Dodie' husband)

Great service I give them a 10!